Privacy Policy

Privacy Policy

At Lumina Core Storm Flux Architecture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, telephone number, postal address, and other contact information you provide when requesting our services or contacting us.
• Project Information: Details about your architectural projects, property specifications, design preferences, and project requirements.
• Website Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on our site.
• Communication Records: Records of correspondence and communications between you and our team.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing architectural design and consulting services
• Communicating with you about your projects and our services
• Processing project proposals and contracts
• Improving our website and services
• Sending you relevant information about sustainable architecture and design trends
• Complying with legal and regulatory requirements
• Protecting our business interests and enforcing our terms

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as engineering consultants, contractors, or legal advisors, provided they agree to keep this information confidential.
• Legal Requirements: We may disclose your information when required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our clients or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of physical and electronic records
• Employee training on data protection and privacy practices

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related information may be retained for the duration of the project and for a reasonable period thereafter for warranty and liability purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and review your personal information
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to or restrict certain processing of your information
• The right to data portability
• The right to withdraw consent where processing is based on consent

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us improve our website functionality and analyze usage patterns. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date.